Episode #176 The Critical Role of Leadership in Business Continuity and Cash Flow with Teresa Wagonseller

Teresa Wagonseller discusses how effective leadership empowers teams to thrive, even in the absence of their leader. Both Craig and Teresa share personal experiences of stepping away from work unexpectedly due to medical emergencies, revealing how their teams upheld business operations without skipping a beat. Teresa credits her leadership approach—mentoring, fostering trust, and implementing strong systems—as the key to her team's success.

The conversation also explores how leaders can secure business continuity by focusing on cash flow management. Teresa, now the founder of HigherUp CFO Services, breaks down the importance of managing receivables and payables, explaining why cash flow often trumps revenue and profit in sustaining a business. Her actionable advice empowers small business owners to take control of their finances and scale sustainably.

Craig and Teresa wrap up with leadership essentials: investing in employees, being a role model, and creating an open, supportive work culture. This episode is packed with actionable insights for leaders striving to leave a legacy.

Want to learn more about Teresa Wagonseller's work? Check out her website at https://www.higherupcfoservices.com/.

Connect with Teresa on LinkedIn at https://www.linkedin.com/in/higherup-cfo-services/.

Key Points with Timestamps:

[00:54] Guest Introduction: Teresa Wagonseller’s journey as a CPA and founder of HigherUp CFO Services.
[06:54] Leadership Lessons: Importance of mentoring and trust-building to empower teams.
[10:44] Essential Leadership Advice: Investing in employees, role modeling, and maintaining open communication.
[12:59] Teresa’s Current Venture: Offering affordable CFO services to small businesses.
[14:40] Cash Flow vs. Profit: Teresa explains the 16 drivers of cash flow and why small businesses often mismanage cash.
[18:04] Key Cash Flow Tips: Timing receivables and payables to ensure positive cash flow.
[22:24] Actionable Advice: Conduct a financial assessment to identify gaps in cash flow management.
[23:05] Conclusion: How listeners can connect with Teresa or apply as a guest on the show.

Transcript

00;00;00;00 - 00;00;30;20
Craig Andrews
I was in a coma for six weeks while the doctors told my wife I was going to die. When I woke up, she told me the most fantastic story. My team kept running the business without me. Freelancers reached out to my team and said, we will do whatever it takes. As long as Craig's in the hospital. I consider that the greatest accomplishment of my career.

00;00;30;23 - 00;00;51;10
Craig Andrews
My name is Craig Andrews and this is the Leaders and Legacies podcast where we talk to leaders creating an impact beyond themselves. At the end of today's interview, I'll tell you how you can be the next leader featured on the show.

00;00;51;10 - 00;00;54;28
Craig Andrews
Today I will welcome Teresa Wagonseller. She is,

00;00;54;28 - 00;00;58;18
Craig Andrews
CPA and the founder of HigherUp CFO services.

00;00;58;18 - 00;01;16;05
Craig Andrews
Teresa has worked with companies ranging from 1 million to over 1 billion in revenue. Yes, that's billion with a B, and her work spans public accounting, private equity and a variety of industries, including manufacturing, retail, wholesale and service.

00;01;16;07 - 00;01;17;02
Craig Andrews
So,

00;01;17;02 - 00;01;29;19
Craig Andrews
Teresa, kind of shares a similar story to me that she disappeared unexpectedly from work, and her team ran the business without her. And some interested in hearing that.

00;01;29;19 - 00;01;30;13
Craig Andrews
And I think,

00;01;30;13 - 00;01;33;06
Craig Andrews
she's going to come have some good,

00;01;33;06 - 00;01;37;28
Craig Andrews
not only leadership tips, but also financial tips. Teresa, welcome.

00;01;38;01 - 00;01;42;28
Teresa Wagonseller
Oh. Hi, Craig. Thank you. Thank you for having me. I'm happy to be here.

00;01;43;01 - 00;01;46;12
Craig Andrews
Yeah. So the,

00;01;46;12 - 00;01;49;13
Craig Andrews
you know, one of the things,

00;01;49;13 - 00;01;53;06
Craig Andrews
so one of the things that really caught my attention was when you said,

00;01;53;06 - 00;02;03;02
Craig Andrews
you you were a controller in a in a company, and then you disappeared unexpectedly when the hospital and had,

00;02;03;02 - 00;02;05;29
Craig Andrews
what was a pulmonary embolism?

00;02;06;02 - 00;02;06;17
Teresa Wagonseller
Well, I,

00;02;06;17 - 00;02;08;26
Teresa Wagonseller
yes, I went into the heart hospital,

00;02;08;26 - 00;02;38;04
Teresa Wagonseller
due to a major blood clot that I had developed from knee surgery. I had ACL reconstruction after a ski accident. This is about ten years ago. And ended up in the heart hospital to learn that I had two pulmonary embolism, one in each lung. So I was lucky to be alive at that point and was there for approximately six weeks.

00;02;38;04 - 00;02;42;01
Teresa Wagonseller
So I was gone from from work for a while.

00;02;42;03 - 00;02;46;04
Craig Andrews
Okay, so for those that aren't doctors, what's a pulmonary embolism?

00;02;46;06 - 00;02;56;16
Teresa Wagonseller
Well, it's where that blood clot breaks off and it flows upwards towards your heart, goes through your heart and then into your lungs,

00;02;56;16 - 00;02;59;10
Teresa Wagonseller
which is a natural flow of the blood going back to the heart.

00;02;59;10 - 00;03;02;11
Teresa Wagonseller
It lands in your lungs and they're deadly.

00;03;02;11 - 00;03;12;29
Teresa Wagonseller
At that point, and I was basically told not to move. So I laid in a heart hospital bed for 4 to 6 weeks.

00;03;13;02 - 00;03;15;12
Teresa Wagonseller
I was, yeah, 4 to 6 weeks,

00;03;15;12 - 00;03;27;07
Teresa Wagonseller
not able to move, get up and go to the restroom or anything. Because if you move and they dislodge, they will go. So they can go straight into your brain and that's that's not good. So.

00;03;27;09 - 00;03;30;09
Craig Andrews
Oh my goodness. Well how did how did they get those out.

00;03;30;12 - 00;03;33;27
Teresa Wagonseller
You have to wait for them to dissolve. So I was taking

00;03;33;27 - 00;03;36;22
Teresa Wagonseller
they were giving me medication

00;03;36;22 - 00;03;37;04
Teresa Wagonseller
via,

00;03;37;04 - 00;03;40;01
Teresa Wagonseller
basically shots in my stomach,

00;03;40;01 - 00;03;43;14
Teresa Wagonseller
routinely, daily to dissolve them.

00;03;43;14 - 00;03;49;19
Teresa Wagonseller
So you just have to wait for them to dissolve. And in the meantime, you have to be very still.

00;03;49;22 - 00;03;55;05
Craig Andrews
So my experience with being still for six weeks in the hospital was,

00;03;55;05 - 00;04;00;29
Craig Andrews
I couldn't walk. You know, my body had completely atrophy. Did did you run into some of that?

00;04;01;01 - 00;04;08;08
Teresa Wagonseller
Well, I wasn't walking anyway because I had just had knee surgery, and this was all,

00;04;08;08 - 00;04;22;16
Teresa Wagonseller
discovered the blood clot was discovered when I was at therapy. I was struggling with therapy because of it. And so I ended up in the heart hospital. But I didn't really have an opportunity to move much anyway.

00;04;22;16 - 00;04;42;05
Teresa Wagonseller
Because of the blood clots and then having knee surgery, obviously, I was I was bedridden for only a few weeks, but the blood clot behind my knee had grown so large that it took the other 4 or 5 weeks to dissolve.

00;04;42;07 - 00;04;44;09
Craig Andrews
Wow. Do you have to go to,

00;04;44;09 - 00;04;46;24
Craig Andrews
physical therapy hospital after that?

00;04;46;26 - 00;04;55;05
Teresa Wagonseller
I did, I did. So I kind of went through the same therapy routine, you know, maybe similar to yours.

00;04;55;05 - 00;05;12;05
Teresa Wagonseller
To get back mobile again and to get to where I could go back into the office. I worked from home, you know, in the interim until I could was able to mobilize again to go to the office.

00;05;12;08 - 00;05;17;02
Craig Andrews
Wow. And so how long total were you out of work?

00;05;17;04 - 00;05;19;06
Teresa Wagonseller
It was at least six weeks.

00;05;19;06 - 00;05;21;13
Teresa Wagonseller
And then, like I said, I, you know, worked from home.

00;05;21;13 - 00;05;25;23
Teresa Wagonseller
So just light work, you know, meetings with the team, that kind of thing.

00;05;25;23 - 00;05;29;25
Teresa Wagonseller
And to hit in some internal deadlines to help guide the team with those,

00;05;29;25 - 00;05;37;22
Teresa Wagonseller
so it was it's probably about two months until I was back on a full time basis.

00;05;37;25 - 00;05;43;22
Craig Andrews
Wow. And how did your team perform in your absence?

00;05;43;25 - 00;05;46;03
Teresa Wagonseller
They did great.

00;05;46;03 - 00;05;53;11
Teresa Wagonseller
We they met. They met our routine. Internal deadlines, a few external deadlines for some projects we were working on.

00;05;53;11 - 00;05;59;22
Teresa Wagonseller
They marched on. They were able to take everything, all the systems and processes that we had in place,

00;05;59;22 - 00;06;12;18
Teresa Wagonseller
and carry them on. You know, without me and like I said, there was maybe a few phone calls, you know, where I got on and helped them through a few issues or a few.

00;06;12;21 - 00;06;14;20
Teresa Wagonseller
But for the most part,

00;06;14;20 - 00;06;16;07
Teresa Wagonseller
they did it without me.

00;06;16;10 - 00;06;18;09
Craig Andrews
Wow. Wow.

00;06;18;12 - 00;06;22;06
Teresa Wagonseller
So very similar story. Two years.

00;06;22;09 - 00;06;25;10
Craig Andrews
Well, and I think one thing that's fascinating.

00;06;25;10 - 00;06;54;10
Craig Andrews
You know, most, most business owners or even most managers, you know, they they really don't know how well they're training their team until something like this happens. And what would be what would be the things that you, in hindsight, that you look back on and you realize these were the things that equipped your team so that they could step in, in your place when you were out.

00;06;54;13 - 00;06;56;12
Teresa Wagonseller
Right. So I worked for,

00;06;56;12 - 00;07;25;10
Teresa Wagonseller
a few, you know, companies where I've had to go in and they either didn't have a department or there was a gap somewhere. The business was broken, and I created a new department and hired the employees. And I've always been a big believer in while I'm training people, you know, mentoring them, supporting them, guiding them and bringing them as I'm going forward, bringing them forward with me.

00;07;25;12 - 00;07;42;29
Teresa Wagonseller
I think that's very important. And I, I think looking back at that, what happens is you gain the respect and trust of your team and that is their motivation to do, you know, good work for you and for the company.

00;07;42;29 - 00;08;09;24
Teresa Wagonseller
So I think in hindsight, when I was out of the picture, they just everything that all of my hard work in working for them and to support them and growing them so, you know, came forth when they were able to take the reins and run with it, right while I was gone and still be successful and meet our deadlines and take care of the business.

00;08;09;27 - 00;08;17;02
Craig Andrews
Wow. Wow. Well, that's it's really amazing. I mean, and that's just,

00;08;17;02 - 00;08;26;06
Craig Andrews
it's really a, you know, a proof of your leadership. I mean, it's, you know, I, I know one guy who,

00;08;26;06 - 00;08;29;01
Craig Andrews
at some point, he started,

00;08;29;01 - 00;08;39;17
Craig Andrews
he started taking a month of vacation every year. And but part of the reason for that was he wanted to make sure that, you know, his business.

00;08;39;17 - 00;08;42;09
Craig Andrews
He was trying to build a business right?

00;08;42;09 - 00;09;03;29
Craig Andrews
Not a practice. And somebody explained that once to me. They said, you know, practice quits making revenue. When you disappear, a business makes revenue whether you're there or not. And, and so, you know, it's it's something that think's scary. None of, you know, few business owners do that voluntarily.

00;09;04;01 - 00;09;06;28
Craig Andrews
And, like, what happened to you and like, what happened to me? We did that,

00;09;06;28 - 00;09;24;11
Craig Andrews
voluntarily. But it was, you know, I can say, at least for me as well. I look back and I was like, okay, what were the things I did that made this possible? And, you know, try to replicate those as, as much as possible.

00;09;24;13 - 00;09;32;13
Craig Andrews
So if you were to give, if you were to give like three pieces of advice to a business owner that,

00;09;32;13 - 00;09;37;23
Craig Andrews
do these three things so that whether you step out voluntarily or,

00;09;37;23 - 00;09;42;03
Craig Andrews
voluntarily, your business will keep running. What would be those three things?

00;09;42;06 - 00;09;46;00
Teresa Wagonseller
Well, I think definitely, you know, investing in your employees,

00;09;46;00 - 00;09;57;20
Teresa Wagonseller
that's how you earn their, their respect and their trust and their comradery that they, you know, they want to work with you, they want to do a good job for you. And I think,

00;09;57;20 - 00;10;01;26
Teresa Wagonseller
one of the biggest compliments that I've received lately,

00;10;01;26 - 00;10;17;12
Teresa Wagonseller
since I've started this new business venture, is I've had people reach out to me, previous employees, colleagues that I've worked with and asked if they can, if I have room for them, if they want to come work with me again.

00;10;17;14 - 00;10;19;25
Teresa Wagonseller
And I think that's a great compliment.

00;10;19;25 - 00;10;39;17
Teresa Wagonseller
I've even had my my children who've worked for me in the past, they're in their 30s and they've even come back and said, we want to come work for you again. You know? So that even motivates me that much more to grow my business, you know, to bring people in that I've worked with before that I know are good quality employees.

00;10;39;19 - 00;10;44;03
Teresa Wagonseller
But I think that, you know, number one. Yes, invest in your employees.

00;10;44;03 - 00;10;49;22
Teresa Wagonseller
I think be a good role model at work. You know,

00;10;49;22 - 00;10;59;28
Teresa Wagonseller
I think that would be number two in the third thing is I've always had, you know, we at the risk of sounding cliche, but an open door policy,

00;10;59;28 - 00;11;07;20
Teresa Wagonseller
and, you know, my employees or coworkers that I've worked with, they know they could come talk to me any time about anything, any issue they have.

00;11;07;20 - 00;11;28;08
Teresa Wagonseller
I'm very attentive, you know, with them and a good listener. And I actually care about, you know, people on any issues or having or problems. And I like to help solve those problems for them. So I like to work with them, you know, to fix whatever's wrong or,

00;11;28;08 - 00;11;36;10
Teresa Wagonseller
help them with whatever they need help with. I think the support, support would be the third thing to support your employees.

00;11;36;12 - 00;11;42;25
Craig Andrews
Now. Well very cool. So let's talk a little bit about your current business. So what are you doing now?

00;11;42;28 - 00;11;56;20
Teresa Wagonseller
Yeah. So I somewhat lost some passion and drive and enthusiasm for, working in the corporate world. And like you had mentioned earlier, reflecting back on,

00;11;56;20 - 00;12;06;12
Teresa Wagonseller
previous endeavors, it was I realized it was the thrill. The thrill was the challenge of going into a new business. You know,

00;12;06;12 - 00;12;20;27
Teresa Wagonseller
there was usually something broken and or something that needed to be fixed or some challenge that needed to be to overcome and and to fix that and then to grow the company, you know, with whatever the goals were of the company.

00;12;20;27 - 00;12;28;09
Teresa Wagonseller
And I think that's where I had passion and I had enthusiasm, motivation and,

00;12;28;09 - 00;12;31;02
Teresa Wagonseller
the excitement. So,

00;12;31;02 - 00;12;59;10
Teresa Wagonseller
I decided I want to go back to that. So I left the corporate world and I basically took 25 years of my experience and scaled it down into a system to make it accessible and affordable to small business owners, to help the small business owners be able to overcome their challenges, to grow.

00;12;59;13 - 00;13;02;27
Teresa Wagonseller
And it is basically CFO services.

00;13;02;27 - 00;13;24;14
Teresa Wagonseller
Chief Financial officer, like the large corporations have, that it's designed for the smaller corporations in by that I mean it's it when it's accessible and affordable, it's it's practical and it's at a fraction of the cost. So the small business owners can afford it.

00;13;24;16 - 00;13;38;18
Craig Andrews
Yeah. You know, and I think that's such a neat thing. The you know, I worked in larger companies and I think when I started my own business, the thing that shocked me the most,

00;13;38;18 - 00;13;51;26
Craig Andrews
and I was kind of disappointed in myself, I realized how much I undervalued other people at work. You know, I realized, you know, because I'd done some, you know, very, very successful things.

00;13;51;28 - 00;14;04;02
Craig Andrews
And I realized the number of people it took to make it possible for me to go out and do the things that I did. And then you get into things like,

00;14;04;02 - 00;14;07;23
Craig Andrews
finances and I can say in my own business, I mean, that's,

00;14;07;23 - 00;14;12;05
Craig Andrews
you know, I've had some conversations, fortunately, you know, years ago,

00;14;12;05 - 00;14;17;22
Craig Andrews
with the, you know, my financial person and just trying to understand some basic financial,

00;14;17;22 - 00;14;18;16
Craig Andrews
concepts.

00;14;18;16 - 00;14;26;27
Craig Andrews
I was like, you know, it didn't make sense to me, which surprised me because I've always been good at numbers. But when it comes to,

00;14;26;27 - 00;14;27;19
Craig Andrews
you know, to,

00;14;27;19 - 00;14;40;17
Craig Andrews
to accounting and what have you there, there's some keen insights I'm sure, you gain at the larger companies that your average small business owner doesn't have access to otherwise.

00;14;40;20 - 00;14;42;29
Teresa Wagonseller
That's correct. You're very right.

00;14;42;29 - 00;14;52;19
Teresa Wagonseller
I think the main thing that I've learned with small business owners is they tend to focus on revenues and maybe even profit.

00;14;52;19 - 00;15;06;03
Teresa Wagonseller
But the number one most important thing, regardless of the size of the company, is cash flow. You have to focus on cash flow first. And if you, you know, you focus on cash flow,

00;15;06;03 - 00;15;10;28
Teresa Wagonseller
and then you're also focusing in doing so, you're also focusing on revenues and profits.

00;15;10;28 - 00;15;23;15
Teresa Wagonseller
But, you know, I tell people, you know, you need two things to be in business. Go in business and be in business. You need a marketable product or service, and you need cash. And to put it in context,

00;15;23;15 - 00;15;26;12
Teresa Wagonseller
you know, you'll hear from like,

00;15;26;12 - 00;15;36;23
Teresa Wagonseller
SBA, Small Business Administration, 50% of business owners go out of business before they're in business for five years.

00;15;36;26 - 00;15;45;13
Teresa Wagonseller
Within five years, they fail. And 80% of those, it's because of cash. They run out of money. And I think I've learned,

00;15;45;13 - 00;15;48;26
Teresa Wagonseller
a lot of the smaller business owners,

00;15;48;26 - 00;16;00;22
Teresa Wagonseller
don't have that mindset so much to focus on cash. And if they do, it's to the extent of, well, let me check my bank balance every day. That's, you know, they do that every day.

00;16;00;22 - 00;16;12;04
Teresa Wagonseller
And yeah, I've got money in the bank. And so off they go to put out fires for the day in their business. And that's the extent of managing their cash flow.

00;16;12;04 - 00;16;24;24
Teresa Wagonseller
And I think that's understanding cash flow. The lack of understanding of cash flow, I think is what puts small businesses at risk for going out of business.

00;16;24;26 - 00;16;35;23
Craig Andrews
So what is the difference between I mean, because I mean, jeez, revenue and profit. That sounds awesome. Why would what's the what's the difference between that and cash flow?

00;16;35;25 - 00;16;44;03
Teresa Wagonseller
So a lot a lot of business owners think that profit is the same as cash. And that's a huge,

00;16;44;03 - 00;16;50;03
Teresa Wagonseller
I guess error in thinking they're not the same thing.

00;16;50;03 - 00;17;08;09
Teresa Wagonseller
There's basically, I like to call them 16 parts of any business that drives cash. So there's 16 drivers to drive cash flow, and you have to manage those drivers and know which which basically which levers to pull, right, to grow your cash.

00;17;08;12 - 00;17;37;05
Teresa Wagonseller
And that's where I think a lot of business owners struggle because they look at their they might look at their income statement or profit loss statement, and they see they're looking at the profit. We're making a profit. So we're we're generating cash. Well, yes you are. But there's other factors outside of profit that affect cash. And those seem to be, I guess, hidden in the mindsets of most business owners.

00;17;37;07 - 00;17;38;12
Craig Andrews
So,

00;17;38;12 - 00;17;46;00
Craig Andrews
what would you I guess what would be like a explanation to a fifth grader? What what cash flow is.

00;17;46;02 - 00;17;52;02
Teresa Wagonseller
So like I said, there's there's 16 drivers that drive your cash.

00;17;52;02 - 00;18;04;25
Teresa Wagonseller
Five of them drive revenue, five of them drive profit. And then the other six drive directly drive cash. And you have to manage all of these 16 parts of your business,

00;18;04;25 - 00;18;12;10
Teresa Wagonseller
in order to have your cash. You want your cash flow consistently, a consistently positive cash flow.

00;18;12;10 - 00;18;23;18
Teresa Wagonseller
So you want it flowing positively in. These are the 16 drivers that you have to manage to to create a consistent positive cash flow.

00;18;23;21 - 00;18;26;00
Craig Andrews
Okay, cool.

00;18;26;00 - 00;18;35;11
Craig Andrews
If I wanted to increase my cash flow, but what would be the top 2 or 3 areas where I would focus?

00;18;35;14 - 00;18;45;10
Teresa Wagonseller
You would, you would tend to focus on profits for sure. That would probably be second behind focusing on increase in cash.

00;18;45;10 - 00;19;05;12
Teresa Wagonseller
And you would want to focus on revenue. So you do want to focus on those two things. However, if you're just looking at the drivers that affect cash flow, they're typically in small businesses. It's managing the timing of your collecting on your accounts, the customers that owe you money.

00;19;05;12 - 00;19;23;11
Teresa Wagonseller
So when you collect on that, on those receivables and also when you're making payments to your vendors, your payables, those those two areas tend to be most critical as far as timing of cash coming into your business and cash going out.

00;19;23;14 - 00;19;24;15
Craig Andrews
You know, I took,

00;19;24;15 - 00;19;29;22
Craig Andrews
it when the full NBA, it was one of these little survey courses. And I remember,

00;19;29;22 - 00;19;54;29
Craig Andrews
a formula they gave us. It was maximum sustainable growth. And the thing that shocked me when I looked at that was it was a very simple formula that just showed you could grow yourself broke. And I think the concept was, you know, your accounts payable ever take your accounts receivable, which I think what you're saying is that negative cash flow.

00;19;55;02 - 00;20;16;20
Teresa Wagonseller
That is negative cash flow, yes. So one of the things that I did, I found, I found myself doing each time I went into a new business to work, where I mentioned before, there were gaps or something broken. It was always the receivables and the payables. They were way past due on collecting.

00;20;16;20 - 00;20;22;08
Teresa Wagonseller
Receivables from their customers and but they were still paying their vendors on time.

00;20;22;10 - 00;20;24;23
Teresa Wagonseller
So you had a negative cash flow.

00;20;24;23 - 00;20;31;12
Teresa Wagonseller
So the first thing that I would do when I went into a business is to get the receivables. And,

00;20;31;12 - 00;20;41;25
Teresa Wagonseller
I like to operate at a less than 1% capacity on receivables. And then I worked with all the vendors and suppliers to extend payment terms, even up to 90 days and beyond.

00;20;41;27 - 00;20;46;20
Teresa Wagonseller
And that generates that right there will generate positive cash flow.

00;20;46;23 - 00;20;51;11
Craig Andrews
You know, the well call. Well, hey, before we wrap up,

00;20;51;11 - 00;21;01;23
Craig Andrews
if if you were to give three acts, I mean, so this is just so incredibly powerful because it sounds like some basic things, it's easy for businesses to take their I,

00;21;01;23 - 00;21;04;10
Craig Andrews
off the right things to track.

00;21;04;10 - 00;21;12;17
Craig Andrews
For somebody that was listening, if you were to give them one thing they should do, you know, is they they quit listening to this podcast.

00;21;12;20 - 00;21;24;19
Craig Andrews
They're going to do one thing. What's the one thing you would have them do to improve their cash flow, or at least be aware of it or diagnose what would be the one thing you would recommend people do next?

00;21;24;21 - 00;21;32;19
Teresa Wagonseller
I think the very I mean, the first thing you have to do or the very next step is you have to do a financial assessment on your business,

00;21;32;19 - 00;21;43;20
Teresa Wagonseller
which I do that with all new clients, but you have to know exactly where you are today, you know, what is it in your business that's working and what's not working.

00;21;43;23 - 00;21;54;04
Teresa Wagonseller
And what you'll find is of those 16 drivers, you're going to find 2 or 3 of them that are, you know, way out of whack that you need to really work on,

00;21;54;04 - 00;22;00;20
Teresa Wagonseller
to get them back in line with creating that positive cash flow.

00;22;00;22 - 00;22;03;17
Craig Andrews
Yeah. We'll call. Well,

00;22;03;17 - 00;22;05;09
Craig Andrews
Teresa, this has been really,

00;22;05;09 - 00;22;07;08
Craig Andrews
helpful, really insightful.

00;22;07;08 - 00;22;14;23
Craig Andrews
Let's say some eyes listening, and they're like, you know what? There's something I'm missing here, and they want to get in contact with you. How do they reach you?

00;22;14;25 - 00;22;16;12
Teresa Wagonseller
Yes. So I have,

00;22;16;12 - 00;22;18;09
Teresa Wagonseller
my website is higher up.

00;22;18;09 - 00;22;27;20
Teresa Wagonseller
CFO services in that tire is. And higher profits and higher cash flow. You can reach me there. I have you can get on there,

00;22;27;20 - 00;22;34;00
Teresa Wagonseller
book a call with me. I also have a learning center page on my website that has,

00;22;34;00 - 00;22;37;24
Teresa Wagonseller
the 16 drivers listed. And then there's also,

00;22;37;24 - 00;22;40;18
Teresa Wagonseller
I have a tool that I like to use with,

00;22;40;18 - 00;22;43;23
Teresa Wagonseller
new clients or anybody, any business.

00;22;43;26 - 00;22;55;25
Teresa Wagonseller
If you want to book a call with me, it's a driver's worksheet, is what it is. I'll be happy to walk you through it, show you how to use it to help you so that you can manage your cash flow of your business tree.

00;22;55;29 - 00;22;59;22
Craig Andrews
So this has been wonderful. Thank you very much for coming on later. Some legacies.

00;22;59;25 - 00;23;05;27
Teresa Wagonseller
Okay. Thank you Craig. Thanks for having me. I greatly enjoyed visiting with you.

00;23;05;27 - 00;23;32;21
Craig Andrews
This is Craig Andrews. I want to thank you for listening to the Leaders and Legacies podcast. We're looking for leaders to share how they're making the impact beyond themselves. If that's you, please go to Alize for me.com/guest and sign up there. If you got something out of this interview, we would love you to share this

00;23;32;21 - 00;23;34;16
Craig Andrews
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00;23;34;18 - 00;23;57;28
Craig Andrews
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00;23;58;00 - 00;24;06;07
Craig Andrews
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00;24;06;07 - 00;26;08;12
Craig Andrews
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